Privacy Policy
How Loksewa MD collects, uses, and protects your information when you use our app.
Introduction
This Privacy Policy ("Policy") applies to your use of Loksewa MD, an educational app built solely to help individuals prepare for competitive examinations in Nepal.
Not a government appLoksewa MD is not affiliated with any government entity in Nepal, including the Public Service Commission or the Nepal Law Commission. This app does not guarantee success in any competitive examination.
Loksewa MD curates study materials from government websites and other public sources. This Policy describes the information we collect through the app and how we use it.
Storage Permission
This app requires access to your device's external storage in order to load offline video content. You can grant or revoke this permission at any time through your device's settings.
Official Data Sources
All government-related content displayed in Loksewa MD is sourced directly from the following official public websites:
- Public Service Commission of Nepal (Loksewa Aayog): psc.gov.np
- Nepal Law Commission: lawcommission.gov.np
We encourage users to cross-verify all official notices and legal documents from the original government sources listed above.
Information We Collect
We collect the following information when you use the app:
- User Account Information: When you sign in with your Google account, we collect your basic account details — name, profile photo, and email address. This is used solely for account management within the app and is never shared with any third party.
- Device Information: We collect information about your device such as the model, operating system version, and a unique device identifier. This is used for technical purposes including app performance analysis and troubleshooting.
Third-Party Advertising (AdMob)
The app uses Google AdMob to display advertisements. Google AdMob may collect information about your device and app usage to serve relevant ads. We do not control the data collected or used by Google AdMob.
You can learn more about Google's advertising practices and opt out of personalized advertising at google.com/ads/preferences.
Use of Information
We use the information we collect for the following purposes:
- To provide and maintain the app
- To manage your account
- To analyze how you use the app and improve performance
- To personalize your experience within the app
- To communicate with you about updates, security alerts, and support
- To comply with legal and regulatory obligations
Information Sharing
We do not sell or share your personal information with any third party, except for Google AdMob as described above. We may share anonymized and aggregated information about user activity with third-party analytics providers to help us improve the app.
Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure, so we cannot guarantee absolute security of your information.
Your Choices
You can access or update your account information at any time by signing in to your Google account. If you wish to delete your information from our systems, please contact us using the details below and we will take steps to remove it promptly.
Children's Privacy
Loksewa MD is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately — we will take steps to delete that information from our servers.
Changes to This Policy
We may update this Policy from time to time. When we do, we will notify you by posting the updated Policy on this page. We encourage you to review this page periodically to stay informed about how we are protecting your information.
You can also control the collection of information by Google AdMob by visiting google.com/ads/preferences.
Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us:
By using the Loksewa MD app, you agree to be bound by this Privacy Policy.